Shipping policy
Shipping Policy
Processing Time:
Orders are processed within 2–3 business days. Processing may take longer during peak seasons or promotions.
Shipping & Rates:
We work with trusted shipping partners to ensure safe and timely delivery. Shipping rates are calculated at checkout based on destination, weight, and selected shipping method. Express shipping may incur additional charges.
Delivery Time & Tracking:
Delivery times vary by location and market conditions. Once shipped, customers will receive a tracking number via email and can also track orders through the website chat using their order number.
International Shipping:
International shipping is available to selected countries. Customers are responsible for any customs duties, taxes, or import regulations.
Address Changes & Delivery Issues:
Address changes must be requested immediately after placing an order and may incur additional charges. Zerincart is not responsible for lost or stolen packages after delivery confirmation.
Delays & Force Majeure:
Shipping delays caused by events beyond our control (e.g., natural disasters, strikes, customs delays, or holidays) are not our responsibility, though we will make reasonable efforts to assist.
Returns Due to Shipping Issues:
Orders returned due to incorrect address details may be subject to additional shipping fees.
Contact Us:
For shipping inquiries, contact us at info@zerincart.com or via the website chat.